Redeeming an AppSumo code

A code from your AppSumo purchase turns a Formula Foundry workspace into a lifetime plan: one payment, no renewal. You redeem it in the Formula Foundry portal, not on AppSumo.

Before you start

• The code from your AppSumo purchase. It looks like FOUNDRY-XXXXXXXXXXXX.
• A Google or Microsoft account to sign in with. It does not have to use the email address from your AppSumo order.

Redeem your code

1. Open app.formulafoundry.io/redeem . If AppSumo gave you a link, it opens the same page with your code filled in.
2. Sign in with Google or Microsoft. A new account gets a workspace automatically, and you come back to the redeem page afterwards.
3. Enter your code in AppSumo code. If you bought several, click Add another code for each one, or paste them all at once.
4. If you own more than one workspace, choose the one the plan should apply to.
5. Click Redeem code.

The plan is active straight away. Formula Foundry runs inside your spreadsheet, so the next step is to install it for Google Sheets  or Excel  and sign in there with the same account. See Getting Started.

A code applies to one workspace, and you must be its owner. It cannot be moved to another workspace by entering it again.

What each tier includes

The number of codes on a workspace decides its tier: one code is Pro, and Business takes two codes per seat, up to five seats.

Pro lifetime includes unlimited editor tabs, custom variables and personal snippets, the Visual Builder, the Migration Assistant and the AI Assistant, in both Google Sheets and Excel.

Business lifetime adds team features: seats for your colleagues, a shared team snippet library, domain-based invites, and priority support.

Things to know:

• The AI allowance renews every 30 days and does not roll over. It is a fair-use allowance: one question is one request, with a limit on unusually large ones. See AI Assistant.
• Lifetime allowances are smaller than those of the monthly plans. The AI model and the allowance can change if our AI provider changes its service.
• Single sign-on (SSO) is part of Enterprise and is not included in the deal.
• Seats in between work the same way: 4 codes give 2 seats and 8 codes give 4. An odd count keeps the lower tier, so 3 codes give the same plan as 2.
• Five seats is the most a workspace can hold through codes.

Adding codes later

Codes add up on the same workspace. To move from Pro to Business, or to add seats:

1. Open Billing in the portal .
2. Click Redeem another code.
3. Paste the new codes and click Redeem code.

Your AI allowance period does not restart when you add a code.

Refunds

Refunds are handled by AppSumo, within their refund window. When a redeemed code is refunded, it stops working for good and the workspace steps down to the tier of the codes that remain, or to the Free plan when none are left. Your snippets, variables and formulas are kept. If the workspace then has more members than seats, nobody is removed, but you cannot invite new members until the numbers match.

Common issues

“We couldn’t find that code.” Check for typos. Codes never contain the letters O, I or L, or the digits 0 and 1. Capitals and spaces do not matter.

“That code has already been redeemed on another workspace.” The code was used on a different workspace or account. If that was not you, contact support with your AppSumo order number.

“That code was refunded.” The purchase was refunded through AppSumo, which retires the code.

“This workspace has an active subscription.” A lifetime code cannot be combined with a running monthly or annual subscription. Cancel the subscription in Billing first, or contact support and we will make the switch for you.

“Only the workspace owner can redeem a code.” Ask the owner to redeem it, or create your own workspace on the redeem page.

“Too many attempts.” Wait an hour and try again. Nothing has been used up.

Related pages

• Billing & Plans
• Team Management
• AI Assistant